COVID-19: KEEPING OUR COMMUNITIES SAFE

The health and safety of the Beat communities is our priority. Since the first cases of COVID-19 were announced in China in January 2020, our main focus is on protecting our users, our employees and their families, and assisting with the prevention of secondary transmission and international spread of the virus.

We are closely monitoring developments in the outbreak and governmental requirements. Here is a recap of the measures we have taken to reduce the spread of the virus while supporting those impacted by COVID-19, in a direct or indirect way.

MEASURES FOR OUR COMMUNITIES

Safety and prevention tips

Safety and prevention tips

Being appropriately informed and updated is key when in crisis. Drivers and riders have been given hygienic protocols and the procedures to follow if they have concerns regarding possible exposure to the virus.

Cleaner cars

Cleaner cars

We are working towards distributing sanitiser products to all drivers to help keep their cars clean. In Argentina and Mexico, we have also provided our drivers with plastic protectors to separate the driver from the passenger area.

Temporary suspension of Driver Centres

Temporary suspension of Driver Centres

We have taken the decision to temporarily close our Driver Centres in all our operating markets until further notice. Drivers and riders are encouraged to keep sharing any questions or concerns they might have through the app.

Safety first

Safety first

In the unfortunate case of a Beat driver or passenger being diagnosed with COVID-19, they need to immediately notify our support team and they will be temporarily suspended from using Beat until they are medically cleared.

A new courier service for transferring goods

A new courier service for transferring goods

While people are facing the challenges of this growing pandemic, the need for connecting people and vulnerable communities with goods, has never been more relevant. We introduce Beat Envío, a new service especially designed to provide app users with the opportunity to transfer or receive goods and supplies, utilising Beat’s wide network of drivers. The new service also offers a courier solution for all small and medium local companies, which can be used to transfer their products to their customers. In Argentina Beat Envío has an additional modality, Beat Envío Moto.

A new service for those in need

A new service for those in need

In these challenging times, we keep monitoring the needs of our local communities and cooperate with public authorities to address them. In Peru and Argentina, we have temporarily disabled our regular service and launched ‘Mission’. This is a new service available throughout the State of Emergency to facilitate those in need to commute.

Transfer of Medical Staff

Transfer of Medical Staff

In Peru and Argentina, we have enabled a Beat Bus transferring medical staff from and to the hospitals, in cooperation with the local authorities. We are constantly looking for new ways to support the communities in all markets we operate.

MEASURES FOR OUR EMPLOYEES

Work From Home policy

Work From Home policy

In response to this evolving medical crisis, we immediately applied a Work From Home policy for all Beat employees in Athens, Amsterdam and LatAm, being among the first companies in the western hemisphere to implement this measure, even when the breakout was still at a very early stage in the respective countries. As of the 10th of March at our HQs in Athens and Amsterdam the Work From Home policy was applied and extended to all of our LatAm offices starting the 16th of March, until further notice.

Read the Work from Home Guide by Team Beat.

Travel policy

Travel policy

All travels, including business trips and training, are postponed until further notice. Beat employees who travelled in high-risks areas within the last weeks, were imposed in a 14-day self-quarantine for precautionary reasons while kept working from home.

Health Insurance

Health Insurance

Caring about our workforce’s health and well-being is an always-on commitment of ours. In the unfortunate case a Beat employee, working in any of our locations around the world, is diagnosed with COVID-19, examination and hospitalization costs will be covered by the health insurance programs currently effective in each Beat office location.

Office cleaning and disinfection

Office cleaning and disinfection

On top of our high-standard daily cleaning routine, sanitizers are placed in all common areas and a precautionary deep cleaning and disinfection was carried out at our office spaces in Athens.

We commit to continue monitoring this situation and make the necessary updates to ensure we are doing everything we can to support our users, employees and public health. 

Stay safe
Team Beat


To get answers to frequently asked questions, please read our FAQs.

To learn more about COVID-19 and other personal hygiene measures you can take to protect yourself, please refer to the World Health Organization.

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