Since the very first day of operation of the BEAT app, we have worked hard to meet our users’ demand for taxi services 24 hours a day. You have supported us and we are grateful for that. That is why we will be direct, transparent, and honest with you.
For more than 11 years we have been absorbing a cost so that you can find quality services with the known safety and reliability that the BEAT app has been identified with. Despite the fact that we are planning awesome things for the future, unfortunately, it is impossible to continue with the same operating model as we do today.
As the demand for taxi services is constantly increasing, reaching a total of 61% compared to 2019, it is difficult for drivers to cope, but also to meet the ever-increasing demand. The high cost of operating a taxi in combination with one of the lowest taxi fares in Europe and the conscious choice of BEAT to pay taxes to the Greek state and not abroad dictate that a change is necessary.
Starting on June 16, 2022, there will be a pre-booking fee of € 1.92 – € 2 for all taxi calls via the BEAT app. This change will boost our drivers’ income and allow us to serve more customers. On our part, we will continue to monitor the market closely, constantly evaluating this decision and its results, so that we can make any adjustments in a timely manner if deemed necessary or required by any new regulatory decisions on the cost of taxi services.